Client Testimonials

We are extremely proud of the feedback we have received from our clients over the years for the quality of our work and our commitment to their success. When you partner with MDReview, you get the best quality, the best dependability and the best support for your Peer Reviews … but you don’t have to take our word for it. Just listen to what our clients say about us:

Sandy Pryor
Patient Safety Coordinator, Risk Manager, Methodist Medical Center

“Very pleased with service. Since this was our first time using your company, everyone did an excellent job of walking us through the process and providing all additional written information in a timely manner. Great system. We will need to work out a better process in the future on “our end” to hopefully provide the medical record to you in an electronic fashion instead of a paper document. Good experience. Great response timeframes. Final documentation format was well organized. Looking forward to working with you in the future!”

Emilio Dominguez, MD
Chief Medical Officer, Florida Medical Clinic, P.A.

“Thank you to MDReview and the physician reviewer for all your help in the review of our pain management project. The review was everything we wanted and more! I am sure we will be using your services in the future. Thanks again.”

Deb Gifford, CPCS, CPHRM
Director Medical Staff Affairs, St. Anthony Hospital

“Above and beyond! The MDReview team was so helpful and cooperative when I was having difficulty on my end collecting the newly converted EMR records. A personal call from the president of MDReview when I called in a panic was very impressive! I can tell that MDReview values customer satisfaction and you delivered!  Thank you, thank you, thank you.”

Therese Hutchinson
Quality Coordinator, Northridge Hospital Medical Center, Northridge, California

“Our reviews were completed in a timely manner as promised and were comprehensive, concise, thorough, easy to read and understand. I thank the physician reviewer for the excellent analysis of the cases.”

Mary Margaret Jackson CPHQ
Chief Quality Risk Officer, Abbeville Area Medical Center, Abbeville, South Carolina

“I really valued having the CEO call me and explain the vision and mission of the company. Follow up from MDReview was very prompt. I felt like I was dealing with some very knowledgeable staff who led me through the process in no time at all.”

Leota Rolls
Vice President, Mary Lanning Medical Center, Hastings, Nebraska

“I have used other companies and have not been impressed. In one case it was over two years to get a report, and then it was unreadable. The reports form MDReview are easy to read, comprehensive, the format is excellent and they are timely.”

Hazel Marteney
Medical Staff & Quality Coordinator, St. Joseph’s Hospital, Parkersburg, West Virginia

“Our hospital has used MDReview to conduct our external peer review for several years. Our medical care committees have been very pleased with the reports. They are very thorough and concise. The physician reviewers provide an excellent summary of the cases and their discussion of the cases is very succinct. Previous agencies that we used would submit reports that were several pages long and really did not answer the questions of the committees. We are truly glad that we chose MDReview.”

Doris Deisler, RN, BSN, MSHA
Quality Analyst, Havasu Regional Medical Center, Lake Havasu, Arizona

“We chose MDReview based on a personal recommendation from a previous quality director who had used them before. Good customer service is what this company presents the very first time you call. This same attitude of respect is sustained during all interactions and MDReview instills confidence with the choice of specialty physicians for each review and their recommendations of dual reviews when needed. Medical staff peer review has continued to be more specific and liability prone but the MDReview process is perfected with their detailed, categorized report format.”

Paula Watkins CPMSM, CPCS
Manager, Medical Staff Services, MultiCare Health System, Tacoma, Washington

“Our internal process was inconsistent, delayed, and fragmented among different committees. Not only was it difficult to assign experienced reviewers, but there was sometimes a conflict of interest or lack of expertise for certain procedures. MDReview was new to me and I remember wondering when I got follow up calls, “Who are these people and why so helpful?” The words “fun” and “peer review” are so diametrically opposed they don’t belong together in the same sentence, but I have to say it’s actually been fun working with MDReview! Courtesy and professionalism are their standard and they’ve set the bar high. When they say, “we’ll take it from here”, I believe it and in that sense, they’ve simplified my daily workload. The difference with MDReview is in the details — their physicians render exacting, thoughtful evaluations that include tactful, collegial recommendations. These evaluations are well received and highly educational for our medical staff, as a top shelf example of how to execute analysis with the patient’s best care in mind.”

Glennda Gore, RHIA
Corporate Compliance & Risk, McAlester Regional Health Center, McAlester, Oklahoma

“I’ve been extremely pleased with the service provided by MDReview, not only with the quick response to our peer review needs, but with the caliber of professionalism and qualifications of the physicians at their disposal. Coming from a small town with a modest-sized medical staff, knowing that I can obtain an independent peer-review so quickly is invaluable to a risk manager.”

Pam Spires
Vice President, Medical Staff & PI, Bay Medical, Panama City, Florida

“I have worked with other external peer review organizations. Clearly MDReview has proved to be the most efficient and timely organization.”

Sandy Mugg, RN, BSN
Director of Quality & Risk, Marian Medical Center, Santa Maria, California

“Using MDReview has made obtaining an outside peer review so much easier. It is reliable and enables the facility to expedite review that is timely and efficient. I have been extremely satisfied with the company’s service and responsiveness.”

Robert Fale
Chief Executive Officer, Agnesian Healthcare, Fon Du Lac, Wisconsin

“Thanks for the work of MDReview in helping us to address a recent peer review matter. The reviewer was very straight forward and thorough, and he was available on a regular basis for our committees and counsel discussions. MDReview was very easy to work with; the nuance that gets a relationship in trouble so often between contractors was simply not present. Our executives and physician leadership report high satisfaction with your work. Thanks again.”